Committed To Objectivity

How Do You Guarantee That Your Review Content is Unbiased?

We require new users to register either with their LinkedIn profile or their company  email address. This requirement enables us to prevent vendors or other non-users from posting fake reviews. This verification process allows us to put measures in place to identify suspicious users and/or fraudulent posts. The validation process combined with active community moderation and our commitment to review every post, allows us to have confidence in our information. See the full IT Central Station Review Authentication Policy and Process.

My company’s product/service is not listed. How do we add it?

We include only products and services that are customer-proven within the enterprise market. So our inclusion criteria is that the product or service must have at least 10 enterprise customers. We define an enterprise as an organization that has at least 1,000 employees or at least $250M annual revenues. If your product/service meets that criteria, send email to programs@itcentralstation.com.

Can I delete a review or remove my entire company from the site?

No, you cannot delete a review or remove your company from the site. But if you see a post that you feel is inconsistent with our Community Guidelines or Terms of Use and should be removed, please let us know. Simply click the flag below the post or send an email to support@itcentralstation.com explaining why you feel the review should be removed (if sending an email please provide a link to the individual review). From there a member of the team will look into the issue and take appropriate action.

Can I respond to a review or comment?

Yes! We encourage you to participate in the discussion, especially if you would like to answer user questions, talk about product enhancements relevant to the discussion, etc. Please refrain from using promotional language, spreading FUD, dissing competitors, or other actions that violate the Community Guidelines or Terms of Use.

What prevents my competitors from abusing the rating system or forums?

Our team reviews every rating, review and post that is submitted and investigates suspect or inappropriate submissions. If you believe there has been abuse of the site, or postings that are inconsistent with our Community Guidelines or Terms of Use, please let us know. Simply click the flag below the post or send an email to support@itcentralstation.com explaining why you feel the review should be removed (if sending an email please provide a link to the individual review). From there a member of the team will look into the issue and take appropriate action.

What We Won’t Do For You

It is important to us that our reviews are authentic and helpful for our growing community of technology professionals, therefore we do not and cannot:

  • Allow vendors to choose which reviews are published.
  • Allow vendors to remove user criticism from a review. Every review we publish includes pluses and minuses, so you can really learn what your users want to see next.
  • Allow vendors and their competitors to review their own solutions.

If you have any questions you can email programs@ITCentralStation.com.